Turning digital transformation challenges into opportunities

Turn digital transformation challenges into opportunities by leveraging automation, integration, and innovative solutions.

Table of Contents

In today’s digital-first world, customer interactions have evolved dramatically—72% of these interactions now occur through digital channels. This is also valid for managing the customer interactions in voice services. While this shift offers tremendous opportunities, it also comes with its own set of challenges. According to the “2023 Connectivity Benchmark Report,” the obstacles businesses face in their digital transformation journeys predominantly fall into two categories:

1. Technological Challenges

  • Integrating siloed apps and data
  • Migrating legacy code or applications
  • Addressing risks related to compliance, regulations, and security
  • Overcoming legacy infrastructure limitations

2. Operational/Process-Related Challenges

  • Aligning business and IT strategies
  • Lack of skilled IT resources
  • Time and budget constraints
  • Streamlining manual and paper-based processes

The rising need for automation and integration

The complexity of these challenges has compelled service providers and operators to rethink their investments. A recent Gartner survey shows that CIOs globally are increasing their budgets for automation and integration technologies. Areas like integration platforms, APIs, application modernization, and hyper automation have become key investment priorities for organizations striving to accelerate their transformation.

How Netaxis empowers transformation?

This is where Netaxis positions itself in the complexity of the challenges operators face. Supporting over 80 leading operators worldwide, Netaxis provides innovative platforms that directly address and alleviate these pain points. By doing so, Netaxis doesn’t just solve problems—it turns them into growth opportunities.

Netaxis’ platforms deliver significant impact across 8 of the 12 most common digital transformation challenges, helping businesses achieve:

  • Flexibility: Transition from rigid systems to fully programmable networks. Netaxis solutions make networks adaptable to changing needs, increasing flexibility by 85%.
  • Faster Onboarding of New Services: Simplify the introduction of new services with automatic provisioning, achieving up to 80% onboarding efficiency.
  • Centralized Decision-Making: Streamline routing and service orchestration by consolidating decisions at a single network control point, increasing efficiency by up to 90%.

Driving transformation together

The journey towards ongoing digital transformation will always be paved with challenges, but it also presents unparalleled opportunities. With a proven track record and state-of-the-art solutions, Netaxis is well positioned to help businesses and operators navigate this complex landscape. By leveraging automation and integration, Netaxis enables you to overcome barriers, enhance customer experiences, and seize the full potential of digital transformation.

In a world where agility and innovation define success, Netaxis is not just a technology partner—it’s a catalyst partner for your transformation.

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